Privacy & Data Collection Policy (UAE)

Last Updated: 09/10/2025

1. Introduction

Welcome to www.catalystmea.com (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (the “PDPL”).

This Privacy & Data Collection Policy explains how we collect, use, and protect personal information that visitors voluntarily provide through our website www.catalystmea.com (the “Website”).

By using our Website and voluntarily submitting your information, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following information, but only if you voluntarily choose to provide it through contact forms or other interactive features on our Website:

  • Company Name

  • Email Address

  • Phone Number

You can access and browse our Website without providing any personal data.

3. Purpose of Data Collection

We use voluntarily provided data for the following limited purposes:

  • To respond to your inquiries or requests for information.

  • To provide customer support or follow-up communication.

  • To improve our services and communication quality.

We will not use your personal information for marketing or promotional purposes unless you have explicitly consented to such use.

4. Legal Basis for Processing (UAE PDPL Compliance)

Under the UAE PDPL, we collect and process your personal data based on your explicit consent, which you provide when submitting your information through our Website.

You may withdraw your consent at any time by contacting us at [insert contact email]. Upon withdrawal, we will cease processing your personal information unless otherwise permitted or required by UAE law.

5. Data Storage and Security

We implement appropriate technical and organizational measures to ensure that your personal information is securely stored and protected against unauthorized access, alteration, disclosure, or loss.

Personal data may be stored on secure servers within the UAE or, where necessary, transferred to jurisdictions that ensure adequate data protection in compliance with the PDPL’s cross-border transfer provisions.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable UAE laws and regulations.
Once the retention period expires, your data will be securely deleted or anonymized.

7. Data Sharing and Disclosure

We do not sell, lease, or trade your personal data.
We may share your information only in the following limited situations:

  • With authorized service providers who assist us in operating our Website, subject to confidentiality and data protection obligations.

  • When disclosure is required by applicable UAE laws, court orders, or regulatory authorities.

8. Your Rights Under the UAE PDPL

Under the UAE PDPL, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction or updating of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal or contractual limitations.

  • Restriction: Request suspension of data processing under certain circumstances.

  • Objection: Object to certain types of processing.

  • Withdrawal of Consent: Withdraw previously given consent at any time.

To exercise these rights, please contact us using the details below.

9. Cookies and Tracking

Our Website does not use cookies or similar tracking technologies.
If cookies are used, we will provide clear information and, where required, obtain your consent before storing cookies on your device. Please refer to our separate Cookie Policy for further details.

10. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices, security, or content of such external sites. We recommend reviewing their privacy policies before providing any personal information.

11. Updates to This Policy

We may modify or update this Privacy Policy from time to time to reflect changes in legal requirements or our data handling practices.
All updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:

Catalyst MEA
Address: SRTIP Freezone. Po BOX 117739, Dubai. UAE